Responsible Gaming at 00vip
Gambling should always be fun and within your means. 00vip provides the tools and guidance you need to stay in control.
21+ Only — Age Restriction Policy
00vip is strictly for adults aged 21 and above. If you are under 21, please do not register or attempt to access this platform. We verify player ages as part of our KYC process to keep gambling safe and legal.
Our Commitment to Responsible Gaming
At 00vip, we genuinely care about the wellbeing of every player on our platform. Online gambling and sports betting — from cricket BPL markets to slots and live casino tables — are meant to be enjoyable leisure activities, not a source of financial stress or emotional harm. Our responsible gaming programme is built around one core principle: you should always be in control.
Whether you enjoy cricket betting during the IPL or T20 World Cup, spin the reels on popular slots, or join live tables in our casino section, 00vip is committed to providing a safe, fair, and transparent gaming environment for players across Dhaka, Chittagong, Sylhet, and the rest of Bangladesh. The tools described on this page are available to all registered players at no extra cost.
Deposit Limits
Set daily, weekly, or monthly caps on how much you deposit in BDT.
Time-Out
Take a short break from 24 hours up to 6 weeks when you need space.
Loss Limits
Cap how much you can lose in a set period so spending stays predictable.
Self-Exclusion
Permanently or temporarily block access to your account when needed.
Account Security
SSL encryption and two-step verification keep your account and funds protected.
Support Access
Reach our responsible gaming team by email any time, 24/7.
Deposit and Loss Limits
Setting financial limits is the most practical step you can take to keep gambling within a budget you are comfortable with. 00vip lets you configure these limits directly from your account settings at any time. Increases to a limit take a 7-day cooling-off period to take effect, while reductions apply immediately — this design protects you in moments of impulsive decision-making.
- Daily deposit cap — set a maximum BDT amount you can add in any 24-hour window
- Weekly deposit cap — ideal for players who prefer to top up at the start of each week
- Monthly deposit cap — a broader limit for disciplined long-term budget management
- Loss limit — automatically pauses your session when cumulative losses hit your threshold
Self-Exclusion and Time-Out
Sometimes a player needs more than a spending limit — they need distance from the platform entirely. 00vip offers two tiers of account restriction. A time-out is a temporary pause ranging from 24 hours to 6 weeks. During a time-out your account is inaccessible and no marketing communications are sent to you. This option suits players who feel they need a short cooling-off period.
Self-exclusion is a longer-term measure. Once activated, your account is closed for a minimum period (typically 6 months to 5 years, or permanently at your request). We strongly recommend self-exclusion for any player who believes they may have a gambling problem. To initiate self-exclusion, contact our support team at [email protected]. We treat these requests with absolute priority and without judgement.
Recognising Problem Gambling
Problem gambling can develop gradually. Being aware of the warning signs is the first step toward seeking help. The following indicators may suggest that gambling has moved from entertainment to a concern that needs addressing:
- Spending more than you planned or chasing losses to 'win back' money
- Gambling with money set aside for rent, bills, or family expenses
- Feeling anxious, irritable, or restless when not gambling
- Hiding your gambling activity from family members or close friends
- Gambling as a way to escape stress, personal problems, or difficult emotions
If any of these signs feel familiar, please reach out to our support team or contact a local helpline. You do not need to face this alone, and seeking help early makes a genuine difference. 00vip will always support a player's decision to pause or stop gambling.
Frequently Asked Questions
How do I set a deposit limit on my 00vip account?
Log in to your account, go to Account Settings, and select the Responsible Gaming or Limits section. From there you can set daily, weekly, or monthly deposit caps in BDT. Reductions take effect immediately; increases require a 7-day waiting period for your protection.
What is self-exclusion and how do I activate it?
Self-exclusion closes your 00vip account for a minimum period ranging from 6 months to permanent closure. To activate it, email [email protected] with the subject 'Self-Exclusion Request'. Our team will process your request promptly and without judgement. During the exclusion period you will not receive any promotional communications.
Is 00vip open to players under 21 years of age?
No. 00vip is strictly for adults aged 21 and above. We require age verification as part of our KYC process for all new accounts. Any account found to belong to a player under 21 will be immediately closed and any funds returned.
What should I do if I think I have a gambling problem?
The first step is to reach out. Contact our support team at [email protected] and request a time-out or self-exclusion. We can also help you set strict deposit and loss limits immediately. There is no shame in asking for help — responsible gaming is a shared commitment between 00vip and every player on our platform.
Get Support — We Are Here to Help
Still Have Questions?
Browse our full FAQ section or return to the homepage to explore 00vip safely and responsibly.